Frequently Asked Questions

General Questions

What happened to Ron?

Ron Van Hauen started Abrasive Industries and ran it successfully for many years. In October 2017 he realized his dream of retirement when the company was purchased by Goodson. Ron spent several weeks teaching the new crew everything there is to know about making abrasive belts, discs, etc. He is still available if/when we have questions. We wish Ron well in his retirement.

Terms & Conditions

What methods of payment do you accept?

Abrasive Industrial Supplies accepts Visa, MasterCard, Discover, American Express, PayPal, check and money orders. With an approved Abrasive Industrial Supplies Open Account payment is due in 30 days from the invoice date. 

Do you require a minimum order?

No. If you need a single belt, Abrasive Industrial Supplies will make a single belt or disc or whatever you need. Better pricing can often be achieved by requesting additional belts since it enables us to better use our belt stock. Ask about this when you order.

What are my shipping options?

Our goal is to get your order to you as quickly as possible. Since most of our products are custom made we generally ship your order in 24 to 48 hours. If you're in a pinch and need it faster than that, just let us know and we'll do our best to meet your deadlines. 

Standard: Unless otherwise specified, we ship items up to 150 lbs. and up to 130" in combined width, height and length by UPS, FedEx or Spee-Dee (limited delivery area). Shipping costs depend on weight and distance. Items over the weight or size limit must go by common carrier. If you prefer, Abrasive Industries can also ship via United States Postal Service (USPS). USPS is ideal for small products. 

Express: We can ship most items by air to arrive in 1, 2 or 3 days* (your choice). Cost depends on weight, dimensions and delivery method.

*Note, Abrasive Industries is not responsible for shipping delays due to inclement weather.

Shipper Cut-off Times: Please keep the following cut-off times for Same-Day Shipping in mind when placing your orders. All times are shown as US Central.

  • Spee-Dee: noon
  • FedEx Ground: 3:00pm
  • FedEx Saver/Air: 3:30pm
  • UPS: 4:00pm

Hazardous Goods : Some Abrasive Industrial Supplies products, such as aerosols and cleaning chemicals, may be classified as Hazardous Goods. A $37.00 surcharge for these items will apply.  If you are unsure about whether your order contains Hazardous Goods, please contact Abrasive Industrial Supplies customer service by phone (1-800-433-8010) or send us an email.